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Subscription and Shipping Questions

7 articles


How does my purchase benefit military families?

Every day we benefit from the sacrifice of our military families. These families are paying the heaviest price for our whole American family.  This is why we have committed 100% of the net profits of HonorBound Coffee to support those who serve and p

I just ordered coffee, when will it arrive?

We ship all our Coffee within 1-3 days of your order so that it arrives as fresh as possible.

I have placed my coffee order and did not receive an order confirmation, where is it?

I’m sorry your confirmation didn’t come through. Could you check your spam folder and add us to your contact list, so the emails do not continue going to your spam? If you don't see it there, please email us so we can confirm your email on file and r

How do I make changes to my account or shipping address for my subscription?

To make changes, please log in to the customer portal by using the Login button at the top right of the HonorBound homepage. You will be taken to a customer portal to access any changes. To change your address in the customer portal, click on "Addres

What Do You Need My Email For?

We are an internet-based business. Email is essential to maintaining contact with you regarding your account, coffee changes, ship dates, etc. Be assured, we do not sell your information. Your information is safe with us!

What Do You Need My Phone Number For?

We have to have a way to contact you in the event there is something wrong with your order and we cannot get a response via email. We do not sell your information. Your information is safe with us!

How do I cancel my HonorBound coffee subscription?

We'd be very sad to see you go, but be assured, we have a 100% guaranteed no-hassle cancellation policy. All you do is call 844-94-HONOR or send an email to [email protected] and let us know you'd like to cancel. We will take care of it